Welcome to Patendo.com. We are a premier Intellectual Property consultation service provider located in Indonesia. Specializing in the registration of intellectual property rights, trademarks, and copyrights, we operate in strict compliance with Indonesian laws and regulations.
Please note that Patendo.com does not generate revenue through advertising. As such, we do not collect data for advertising purposes. All data tracking mechanisms in place are solely designed to enhance and personalize the services we offer to you.
No Ad-Driven Revenue
We wish to explicitly clarify that Patendo.com operates on a business model that does not involve generating revenue through advertisements. As such, our data collection practices are not engineered to support ad-targeting or any advertising-related activities. Instead, any form of tracking technology employed on our platform serves the sole purpose of enhancing the quality and precision of our Intellectual Property consultation services.
These tracking technologies enable us to understand our clients’ needs better, thereby allowing us to tailor our offerings more effectively. Through these metrics, we gain insights into user behavior and preferences, which in turn guide us in developing more client-centric solutions. Therefore, all data we collect is strictly used to improve the client experience and to refine our services.
Data Collection and Purpose
Patendo.com undertakes a comprehensive approach to data collection aimed at enriching our client experience. The types of data collected span Personal Identifiable Information (PII) such as your name, email address, and phone number, as well as technical data, including your IP address, device type, and browser specifications.
This data is amassed through various mechanisms, including, but not limited to, cookies and real-time interactions with our network. Some of these interactions may occur via WhatsApp or other communication platforms that you engage with while utilizing our services.
The primary objective of our data collection practices is to provide specialized Intellectual Property consultations, facilitate timely communications, and process client orders effectively. Moreover, we use this information for internal analytics, which aid us in enhancing our service quality.
We also employ this data as a security measure aimed at combating spam, malicious activities, and other forms of abuse that could compromise the quality of service provided. Additionally, the data collected enables us to respond to your inquiries in a more focused and timely manner, ensuring that your experience with Patendo is both efficient and satisfactory.
Data Storage and Security
At Patendo.com, the security and confidentiality of your data are of paramount importance to us. All data collected is stored in encrypted formats to safeguard against unauthorized access. Conversations held between clients and Patendo across various communication platforms are treated with the utmost confidentiality to protect your privacy.
However, it is important to note that no system can be completely secure. Despite our diligent efforts to protect your personal information, we cannot unequivocally guarantee that data transmitted through our website will be entirely secure. Therefore, any transmission of personal information via our website is conducted at your own risk.
Personal information collected will be retained for as long as reasonably necessary to fulfill the purposes for which it was gathered. This time frame may vary depending on various factors, including the nature of the data, the reason for its collection, and any applicable legal or ethical reporting or documentation retention requirements.
- WhatsApp: Our customer service can be reached via WhatsApp at +6285351225081. This channel is monitored daily during business hours, offering a convenient and immediate way to get in touch with us.
- Phone: For more formal or comprehensive concerns, you may contact us by phone at +6221 2217 2410. Our phone lines are operational during business hours to assist you.
- Email: Alternatively, you may send us an email at firstname.lastname@example.org. Emails are typically responded to within one business day.
We are committed to maintaining high standards of client service and confidentiality without the involvement of third parties in the handling of your personal data or your inquiries.