DISCLAIMER

This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of any of its related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“User”, “you” or “your”) and Patendo (“Patendo”, “we”, “us” or “our”), a registered intellectual property consultancy service operating under the jurisdiction of the Ministry of Law and Human Rights in Indonesia.

Suppose you enter this Policy on behalf of a business or other legal entity. In that case, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you”, or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services.

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. You acknowledge that this Disclaimer is a contract between you and Patendo, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services. By engaging with our services, you accept this disclaimer in full.

Intellectual Property Rights

The contents of our website, including but not limited to text, graphics, images, and multimedia (hereinafter referred to as the “Website Material”), are protected by copyright laws under both the jurisdiction of Indonesia and international laws. Unauthorized use of the Website Material violates copyright, trademark, and other applicable laws.

You agree not to alter, remove, or modify any copyright, trademark, or other proprietary notices contained within the original Website Material. Except as explicitly permitted herein, you are prohibited from selling, modifying, reproducing, displaying, distributing, or otherwise utilizing the Website Material for public or commercial purposes. You may not reverse-engineer, disassemble, or attempt to derive the source code for any Website Material. Patendo retains full ownership of all Website Material, including all intellectual property rights contained therein.

Limitations and Scope of Services

Patendo offers specialized consultations in Intellectual Property rights, guiding clients through the processes of registering trademarks, industrial designs, and copyrights in Indonesia.

Our services are continually reviewed and updated to reflect changes in Indonesian and international laws governing intellectual property rights. Therefore, the scope of our services, advice, and recommendations may evolve.

Any warranties or guarantees provided by Patendo are subject to certain conditions. These conditions typically include the completion of all required paperwork, the provision of accurate and truthful information by the client, and compliance with any deadlines or procedural steps as advised.

Limitation of Liability

Consultations with Patendo.com are exclusively available to our registered clients and are conducted through secure online platforms or via WhatsApp messaging services. These consultations are held during predetermined business hours, as specified on our website or other official communications.

Confidentiality is of utmost importance to us. All client interactions, including but not limited to consultation discussions, written communications, and shared documents, are treated with strict confidentiality following applicable data protection laws. We employ robust security measures to safeguard this confidential information against unauthorized access or disclosure.

The material presented on our website is intended solely for informational and educational objectives. While we strive for accuracy, the information may be subject to change due to legislative updates or other reasons. It should be noted that this publicly available material is not a substitute for personalized, professional advice that would be provided during a consultation.

To receive tailored guidance that addresses the intricacies of your specific intellectual property concerns, it is requisite to engage in a formal client relationship with Patendo.com. Only formal clients are eligible for services that include but are not limited to, situation-specific legal advice, document review, and procedural guidance.

Data Protection and Privacy

Patendo places the highest importance on the privacy and security of our client’s data. We collect specific types of information, including geographical location data and essential client documentation, to facilitate our intellectual property consultancy services and maintain comprehensive records for compliance with legal obligations.

We collect various data types that may include, but are not limited to, personal identification information, location coordinates, and any documentation submitted to utilize our services.

All data collected are securely stored in encrypted databases with state-of-the-art security measures. We adhere to strict confidentiality protocols, respecting both legal requirements and client expectations. All collected data are used exclusively to provide our consultancy services and are not shared, sold, or disclosed to any third parties.

Patendo.com does not engage third-party services for the processing, storage, or management of client data. Our data collection, storage, and management practices are fully compliant with applicable data protection and privacy laws in Indonesia. Clients reserve the right to request access to, or modification of, their stored data by these laws.

By engaging with our services, clients agree to the collection and use of their information in alignment with this data and privacy protocol

Unlawful Usage

You are prohibited from using our website or services for any unlawful purpose or in any manner that could impair, disable, or overburden the website. Unauthorized attempts to gain access to our website or services, including but not limited to hacking or password mining, are strictly prohibited.

Amendments

Patendo reserves the right to modify this disclaimer at any time. Changes will be updated on our website, and clients will be informed through WhatsApp, our principal communication channel.

This disclaimer shall be governed by and construed under Indonesian law. Any disputes relating to this disclaimer shall be subject to the jurisdiction of the courts of Indonesia.